CENTRE SERVICES

Colonnades Shopping Centre makes your shopping experience complete by providing a host of facilities and services to ensure your shopping experience is enjoyable.

Customer Service Desk

Our Customer Service Desk is located adjacent to the Food Court.

Our friendly Customer Service Staff can assist you with any of the following services to make your shopping experience enjoyable:

  • Shopping Enquiries
  • Gift Card Purchase
  • Centre Directions/Information
  • Community Information
  • Lost and Found
  • Scooter Bookings/Hire
  • Kiddy Cars/Hire (Cash Only)
  • Customer suggestions

The Customer Service Desk can be contacted directly on (08) 8486 5700 or at: [email protected]. Our staff are there to help 7 days a week during Centre trading hours:

  • 9am - 5.30pm Monday, Tuesday, Wednesday and Friday
  • 9am - 9pm Thursday
  • 9am - 5pm Saturday and Sunday
Family Facilities

Parenting Rooms:
Colonnades provides parenting rooms to make your shopping experience easier. Parenting Rooms are conveniently equipped with change tables, bottle warming facilities, private feeding areas and amenities. Parenting Rooms can be found at the following locations:

  • Upper level near Kmart
  • Woolworths mall near QBD Books
  • Food Court near McDonalds

Parking for Parents with Prams:
We have special 1 Hour Express Parking, Disabled Parking and Parents with Prams Parking for your shopping convenience. For more information on Parking, click here.

Playground:
Colonnades feature an indoor playcentre designed for preschoolers aged 1 to 6 years. Conveniently located in the West Mall near JB Hi-Fi, it's a perfect spot to keep little ones entertained before, during, or after your shopping visit.

Access & Mobility

Mobility Hire:

Wheelchairs and scooters are available for complimentary hire. To ensure availability, we recommend booking in advance by calling (08) 8486 5700.

Lift access is available on the Upper level, next to Jovi Tech and on the Lower level, near Cheap as Chips.

Parking:

We have special 1 Hour Express Parking, Disabled Parking for your shopping convenience.

For more information on Parking, click here.

Centre Management

Centre Management is located just outside of the Centre in the Commonwealth House building, Ground Floor, near ANZ Bank.

Contact Details

Phone: (08) 8384 2000
Email: [email protected]

Centre Management Reception Hours

Monday to Friday - 9:00am - 5:30pm

Saturday & Sunday - CLOSED

Community Casual Leasing

As part of our ongoing support of local nonprofit community groups we also offer the use of space in our mall to promote your group. You could book one of our Community Sites to raise funds by selling raffle tickets, to increase awareness of your group via a static display or sell approved products to customers.

If you would like to find out more about Casual Leasing and where our Community Sites are located, please contact our Casual Mall Leasing team on (08) 8384 2000 or email [email protected].

Amenities

Colonnades offers multiple restroom and Parents Room facilities throughout the centre for your convenience.

Lower Level

  • Near Colonnades Newsagency – Restrooms
  • Near Cheap as Chips – Restrooms

West Mall

  • Near MTM Jewellers – Restrooms and Parents Room
  • Near Lavender Nails – Restrooms

Food Court

  • Near McDonald’s – Restrooms and Parents Room

Woolworths Mall

  • Near QBD – Restrooms and Parents Room
ATM's

For your convenience there are a number of ATM's in the centre:
Commonwealth Bank ATM: Outside branch
Bank SA ATM: Outside branch
ANZ ATM (external): Outside branch
ANZ ATM (internal): Upper Level, outside branch