We’re here for you – trading update

News| 18th November 2020
We’re here for you – trading update
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Current Update 1.12.20

Covid Safe Check in.

In accordance with the introduction of the South Australian Government’s COVID Safe Check In we’re asking customers dining in our Food Court to look out for and check in by scanning the QR code located on the table using your mobile phone.

Your safety is our priority and a number of measures remain in place including:

Restricted seating numbers throughout the Food Court at the moment

  • Customers must be seated whilst eating, no standing (vertical) consumption
  • Additional cleaning and sanitising of Food Court furniture is occurring
  • Maintenance of a minimum of four square metres (4sqm) per person;
  • Completion of COVID-19 Hygiene training by food court staff;
  • Management of waiting areas and seating to ensure physical distancing and the seating of all dine-in patrons.

If you do not have a mobile phone, please approach one of our COVID officers to record your details manually prior to dining and comply with the social distancing guidelines displayed on each table .

We encourage you to visit https://www.covid-19.sa.gov.au/business-and-work/covid-safe-check-in for further information.

Thank you for supporting our Food Court retailers

Current Update 22.11.20

We’re open again! And we just wanted to say thank you for your continued support this year.

Following the South Australian Government’s decision to ease COVID-19 restrictions, we’re excited to be open again and we’re looking forward to welcoming you back!

Across our centre we have COVID safety plans in place and we’re implementing additional measures including:

  • Designated queuing areas in key locations (remember to step on the dots)
  • Increased sanitisation and cleaning of customer touch points and high traffic areas
  • To remind visitors to keep a healthy distance apart we’ve got physical and digital signage and PA announcements
  • Traffic and density management in our carparks and our malls

We’re committed to providing a safe environment, which means we all have a role to play so please help us stay COVID safe by:

  • Planning your shopping trip and using the closest entry to the store you are visiting
  • Keeping a healthy distance from other customers and team members
  • Wear a mask
  • Maintaining good hygiene including washing your hands or using the hand sanitiser provided
  • Respecting your fellow shoppers

And remember, if you feel unwell, please stay home.

We are thrilled to welcome you back and hope to see you soon.

Current Update 19.11.20

Our essential stores and services remain open

**From Thursday 19 November, only our essential stores and services will be open for you to shop for the products and services you need. The following stores are currently trading:

Access via Lower Level Coles and Chemist Warehouse entrances:

  • Coles Everyday 7:00am-8:oopm
  • Chemist Warehouse Mon-Wed & Fri 8:30am-6:00pm, Thur 8:30am-9:00pm, Sun 11:00am-5:00pm
  • Australian Post Mon-Fri 9:00am-9:00pm, Sat 09:00am-12.30pm, Sun Closed

Access via Zambrero or Cibo Esspresso entrances:

  • Woolworths Mon-Fri 7:00am-9:00pm, Sat 7:00am-8:00pm, Sun 9:00am-8:00pm
  • Aldi Mon-Wed & Fri 8:30am-8:00pm, Thur 8:30am-9:00pm, Sat 8:00am-5:00pm, Sun 11:00am-5:00pm
  • Terry White Chem Mart Mon-Wed & Fri 9:00am-5:30pm, Thur 9:00am-9:00pm, Sat 9:00am-5:00pm, Sun 11:00am-5:00pm
  • Barossa Fine Foods Mon-Wed & Fri 9:00am-5:30pm, Thur 9:00am-9:00pm, Sat 9:00am-5:00pm, Sun 11:00am-5:00pm

Access via ANZ entrance:

  • Banks Mon-Fri 9:30am-4:00pm
  • Amplifon Mon-Fri 8:30am-5.30pm, Sat 09:00am-1:00pm, Sun Closed

External access:

  • Thirsty Camel Drive Thru Mon-Wed 9:00am-9:00pm, Thur 9:00am-10:00pm, Fri 9:00am-11;00pm, Sat 9:00am-11:00pm, Sun 10:00am-9:00pm
  • Dan Murphys Mon-Sat 9:00am-9:00pm, Sun 10:00am-7:00pm
  • Woolworths Petrol 24hours
  • Hearing Australia Mon-Fri 8:30am-5.00pm, Sat and Sun Closed

Check here for all store details. Opening times are subject to change. Please check in with individual stores trading hours.

In line with government direction, visits are limited to one person per household and where possible you are strongly encouraged to wear a mask, including a visit to our centre.

Some stores may offer contactless click and collect and delivery services. For more information about contactless click and collect please contact the retailer directly.

The health and safety of our customers, retailers, team and community is always our highest priority.

Our safety measures remain in place, to ensure our centre is safe for those who rely on the service our retailers provide. These measures include:

  • Physical and digital signage reminding customers to keep a safe distance apart
  • Increased sanitisation and cleaning of all customer touch points and high traffic areas
  • Hand sanitiser available in centre
  • Closures of playground and kids rides and the closure of massage chairs, until further notice

Please ensure that when you visit, you:

+ Plan your shopping trip and use the closest entry to the store you are visiting

+ Keep a healthy distance from other customers and team members

+ Ensure you wear a mask or face covering

+ Maintain good hygiene including washing your hands or using the hand sanitiser provided

+ Shop on your own, where possible

+ Plan your shopping trip and use the closest entry to the store you are visiting

+ Keep a healthy distance from other customers and team members

+ Ensure you wear a mask or face covering

+ Maintain good hygiene including washing your hands or using the hand sanitiser provided

+ Shop on your own, where possible

And remember, if you have any COVID-19 symptoms, however mild, please stay home, seek advice and get tested.

We will continue to monitor and act upon the advice of the South Australian Government as the situation changes. We would also recommend staying up to date with the latest advice by visiting: covid-19.sa.gov.au/ or health.gov.au

Thank you for your continued support. We are in this together, please stay safe.

Food Court Dining Update 29.06.20
In accordance with the Step 3 easing of restrictions on Monday 29 June, we are delighted to invite you back to dine in our Food Court once more.

Your safety is our priority and a number of measures are in place including:

  • Maintaining 1.5m physical distancing in waiting and seating areas.
  • Additional cleaning and sanitising of Food Court furniture is continuing.
  • Food Court COVID-19 Safety Plans have been updated in accordance with Step 3 easing of restrictions.

Thank you for supporting our Food Court retailers.

Current Update 1.06.20

It’s been pleasing to see a further easing of some restrictions across South Australia in recent weeks which has helped restore confidence in many businesses to reopen and we’re excited to see our customers returning too. As always, our priority is to ensure everyone who visits Colonnades Shopping Centre can safely access the products and services they need.

You’ll notice COVID-19 precautionary measures remain in place across Colonnades Shopping Centre and we expect everyone to adhere to the government-led recommendations and maintain a healthy distance from others.

Reopening restaurants and cafes

In line with advice from the State Government, we’re excited to see a number of our restaurants and cafes reopen from 22nd May, with current dine-in options for up to 20 people at one time. Stores will display the maximum number of customers who can be inside at any one time and will adhere to the strict distancing measures.

Please click https://www.colonnades.com.au/stores/ to see a list of our food retailers now open – including those who now offer dine-in services.

Please note not all restaurants and cafés will be able to offer a dine-in option straight away. Food outlets with common seating areas, such as those located within our Food Court, remain takeaway or delivery only.

Reopening beauty and personal care facilities

In line with advice from the State Government, beauty services will also start to reopen from 12th June. Again, please remember the maximum number of customers at any given time is up to 20 people and all physical distancing requirements must be maintained. Stores will display the maximum number of patrons at their entry or shop window for your convenience.

For beauty and personal care retailers trading hours and contact details https://www.colonnades.com.au/stores/

Health and Safety

Just a reminder, the safety and wellbeing of our customers, retailers, team and community continues to be our top priority. While we continue to serve you, we’re taking extra precautions to ensure our centre is clean and hygienic, including more frequent cleaning, and encouraging healthy physical distancing and good hygiene.

We are committed to the safety of our community and will not tolerate unsafe behaviour.

Social distancing measures are in place across our centre to protect our community from the spread of the Coronavirus (COVID-19). Practicing good hygiene and keeping a healthy physical distance between individuals is our most powerful weapon in fighting this virus, we ask that all visitors adhere to these measures.

We continue to take extra precautions within our centre to ensure it is a clean and safe place for you including:

  • Physical and digital signage reminding customers to keep a safe distance apart

Good hygiene practices

While visiting the centre, please help us keep our community safe by following the below good hygiene practices:

  • Wash hands regularly, including after touching common surfaces and after coughing or sneezing.
  • If you happen to cough or sneeze, cover your mouth and nose with a tissue, then dispose of it, or if you do not have a tissue, cover your mouth and nose with your upper sleeve.

We want to assure our customers and communities we are monitoring and acting on current and future government and relevant health authorities’ advice.

For additional information please visit: https://www.sahealth.sa.gov.au

We will continue to keep you updated on a regular basis about how we are responding to Coronavirus (COVID-19) through our social channels, email and website.

We would like to thank you for your continued patience, support and cooperation and look forward to seeing you soon.

Current Update 11.05.20

The safety and wellbeing of our customers, retailers, team and community continues to be our top priority. While we continue to serve you, we’re taking extra precautions to ensure our centre is clean and hygienic including more frequent cleaning and encouraging healthy physical distancing and good hygiene.

We’re starting to see some positive signs and changes to government restrictions, and would like to assure you that we are staying up-to-date with the latest government advice, and are working hard to adapt to better serve our customers, retailers, team and community.

Our current trading hours are 10am - 5pm Monday to Saturday and 11am - 5pm Sunday.

Following current government direction, some of our stores are re-opening, while others continue to be closed. While our food courts are closed and we’ve removed all seating, many of our dining operators and cafés remain open for take away and delivery.

With these changes in place, please check our store listing or with individual stores for current opening hours.

We are committed to the safety of our community and will not tolerate unsafe behaviour.

Social distancing measures are in place across our centre to protect our community from the spread of the Coronavirus (COVID-19). Practicing good hygiene and keeping a healthy physical distance between individuals is our most powerful weapon in fighting this virus, we ask that all visitors adhere to these measures.

We continue to take extra precautions within our centre to ensure it is a clean and safe place for you including:

  • more frequent cleaning with a focus on frequently touched surfaces and bathrooms
  • we’ve closed play areas
  • we’re encouraging physical distancing so please keep a healthy distance from one another while you’re visiting our centres
  • we’re promoting good hygiene to help slow the spread of coronavirus
  • We’ve deferred all events and activities for now

Good hygiene practices

While visiting the centre, please help us keep our community safe by following the below good hygiene practices:

Wash hands regularly, including after touching common surfaces and after coughing or sneezing.

If you happen to cough or sneeze, cover your mouth and nose with a tissue, then dispose of it, or if you do not have a tissue, cover your mouth and nose with your upper sleeve.

We want to assure our customers and communities that we are monitoring and acting on current and future government and relevant health authority’s advice. For additional information please visit: https://www.health.gov.au/.

We will continue to keep you updated on a regular basis about how we are responding to Coronavirus (COVID-19) through our social channels, email and website.

We would like to thank you for your continued support during this time and look forward to seeing you soon.

Current Update 30.03.20

We’re changing our trading hours to adjust to the unprecedented challenges presented by COVID-19.

From Tuesday 31 March, we’ll be open from 10am - 5pm Monday - Saturday and 11am - 5pm on Sunday.

Please note that our supermarkets, discount department stores, pharmacies, banks, post office, fresh food and a selection of other specialty retailers continue to trade beyond the shopping centre hours. Please check our website for the relevant store trading hours.

The safety and wellbeing of our customers, retailers, team and community continues to be our top priority. While we continue to serve you, we’re taking extra precautions to ensure our centre is clean and hygienic including more frequent cleaning and encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and would like to assure you that we are staying up-to-date with the latest government advice, and are working hard to adapt and keep our customers, retailers, team and community informed.

We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our database for regular updates.

Please take care of yourselves, your families and friends during this uncertain time.

Current Update 25.03.20

In these uncertain times shopping centres will remain open to continue providing you with essential household items, products and services that you need during this time.

Following current government direction the following venues and retailers are closed temporarily - beauty therapy, day spas, massage, nail bars, laser clinics, tanning and waxing salons, cinemas, gyms, entertainment venues and pubs.

While our food courts are closed and we’ve removed all seating, many of our dining operators and cafés remain open for take away and delivery. Please see individual stores for details at this time.

Our hairdressers are open and the 1 person per 4 square metre rule applies.

With these changes in place, please check our store listing or with individual stores for current opening hours.

Update 23.03.20

A number of our restaurants and cafés will be offering delivery and takeaway services. Please see individual stores for details at this time.

We continue to operate within Government and relevant health authority’s guidance, this includes current advice to close:

  • Entertainment venues (including cinemas)
  • Restaurants, cafes & pubs. However takeaway services will become available. Please continue to refer to this page for takeaway service providers.
  • Gyms

Update 18.03.20

Colonnades Centre Management has been advised that there are ongoing rumours and false reports which claim several members of the broader Colonnades team have tested positive to COVID-19. These claims are false. No member of centre management or our wider security and amenities team have contracted or are being tested for COVID19 and we are disappointed by the ongoing spread of misinformation during these times of uncertainty.

As we continue to navigate through the unprecedented challenges and response to Coronavirus (COVID-19), we wanted to provide you with an update on the measures we’re taking to help your business and our centre continue trading.

Our focus is on ensuring the community knows that our shopping centres are open and offer essential products and services that our communities need and want right now. We also have a number of initiatives in place to ensure this is being communicated widely.

Importantly, together with you, we need to ensure that our customers, retailers and team have the safest environment and experience when they visit our centres.

Keep informed

We will endeavour to update our store listings on this website with amended trading hours, and any store closures in a timely manner, so you can stay informed.

We will continue to keep you updated on a regular basis about how we are responding to Coronavirus (COVID-19) through our social channels, email and website.

Please sign up to our database or follow us on social for regular updates.

Your Safety is our Priority

Social distancing measures are in place across our centre to protect our community from the spread of the Coronavirus (COVID-19). Practicing good hygiene and keeping a healthy physical distance between individuals is our most powerful weapon in fighting this virus, we ask that all visitors adhere to these measures.

We know there is community concern about Coronavirus (COVID-19) and public spaces, and we are proactively taking measures to ensure our centre continues to be a safe place to visit, work and enjoy.

With the health, safety and wellbeing of our customers, retailers, team and community always our highest priority, we’re taking extra precautions within our centre to ensure it is a clean and safe place for you including:

  • more frequent cleaning with a focus on frequently touched surfaces and bathrooms
  • we’ve closed play areas
  • we’re encouraging physical distancing so please keep a healthy distance from one another while you’re visiting our centres
  • we’re promoting good hygiene to help slow the spread of coronavirus
  • We’ve deferred all events and activities for now

Good hygiene practices
While visiting the centre, please help us keep our community safe by following the below good hygiene practices:

  • Wash hands regularly, including after touching common surfaces and after coughing or sneezing.
  • If you happen to cough or sneeze, cover your mouth and nose with a tissue, then dispose of it, or if you do not have a tissue, cover your mouth and nose with your upper sleeve.

We want to assure our customers and communities that we are monitoring and acting on current and future government and relevant health authority’s advice. For additional information please visit: https://www.health.gov.au/

We will continue to keep you updated on a regular basis about how we are responding to Coronavirus (COVID-19) through our social channels, email and website.

We would like to thank you for your continued support during this time and look forward to seeing you soon. Take care.

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